The lengthy acquisition process by Amazon of One Medical is over, at least for the time being. With the official closing of its $3.9 billion acquisition, the business now has a main healthcare provider providing physical and virtual services, as well as lab tests. Outside a brief $55 discount on a one-year membership (now $144), the successful acquisition isn’t changing One Medical’s services right away, despite Amazon’s declaration in July of plans for a “reinvention” of healthcare.
Amazon has invested years expanding its healthcare offerings. In 2018, it acquired PillPack and started offering an internal pharmacy service. The industry leader in online retail also launched an app-based health service for staff in 2019 that it later made available to other businesses. The business unveiled a personalised Alexa for healthcare in 2021. The One Medical decision, which would allow Amazon to handle everything from minor doctor’s appointments to prescriptions, theoretically completes the picture.
By the agreement, Amazon will have access to One Medical’s approximately 815,000 members and more than 200 physical medical offices spread across 26 regions.
Since CEO Andy Jassy took over from company founder Jeff Bezos in July 2021, the acquisition was the first significant agreement to be revealed. Jassy has said that he sees health care as a key area for expansion. In a statement, he cited lengthy appointment wait times and the complexity of primary care as reasons why the health care industry is ready for change.
The CEO said “Customers want and deserve better, and that’s what One Medical has been working and innovating on for more than a decade.”